Last Updated: 1st October 2025
Bespoke Aero Ltd / www.bespoke.aero (“we”, “us”, or “our”) is committed to protecting your privacy and ensuring that your personal data is handled securely and lawfully. This Privacy Policy explains how we collect, use, store, and protect your personal data when you use our website www.bespoke.aero.
1. Information We Collect
We may collect and process the following categories of personal data:
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Identity Data: name, title.
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Contact Data: email address, telephone number, postal address.
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Account Data: login credentials, account preferences.
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Technical Data: IP address, browser type, operating system, device identifiers.
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Usage Data: information about how you use our website, including pages viewed and links clicked.
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Marketing and Communications Data: preferences for receiving marketing from us and third parties.
2. How We Collect Your Data
We collect data in the following ways:
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Directly from you (e.g., when you fill in forms, register an account, or contact us).
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Automatically (through cookies, analytics tools, and similar technologies).
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From third parties (e.g., service providers, payment processors, publicly available sources).
3. How We Use Your Data
We use personal data for the following purposes:
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To provide and manage our website and services.
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To process transactions and deliver products or services.
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To respond to enquiries and provide customer support.
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To personalise your experience on our website.
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To send marketing communications (where you have given consent).
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To comply with legal and regulatory obligations.
4. Legal Basis for Processing
We rely on one or more of the following lawful bases to process your data:
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Your consent (e.g., for marketing communications).
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Performance of a contract (e.g., to provide services you request).
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Compliance with a legal obligation (e.g., tax, regulatory requirements).
Legitimate interests (e.g., improving our services, preventing fraud).
5. Cookies and Tracking
We use cookies and similar technologies to improve website functionality, analyse usage, and deliver personalised content. For more information, please see our Cookie Policy.
6. Data Sharing
We may share personal data with:
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Service providers and business partners who assist in operating our website and services.
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Professional advisers (lawyers, auditors, insurers).
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Regulators, government bodies, or law enforcement where required by law.
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Third parties in connection with a business transaction (e.g., merger, acquisition, restructuring).
We do not sell your personal data.
7. International Transfers
Where we transfer personal data outside the UK/EEA, we ensure that appropriate safeguards are in place (e.g., adequacy decisions, standard contractual clauses).
8. Data Retention
We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, in line with our Data Retention Policy.
9. Data Security
We implement appropriate technical and organisational measures to protect personal data from loss, misuse, unauthorised access, disclosure, or alteration.
10. Your Rights
Under the UK GDPR, you have the right to:
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Access your personal data.
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Request correction of inaccurate or incomplete data.
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Request deletion of your data (“right to be forgotten”).
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Restrict processing of your data.
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Object to processing based on legitimate interests or direct marketing.
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Request transfer of your data to another provider (data portability).
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Withdraw consent at any time where processing is based on consent.
To exercise your rights, please contact us at compliance@bespoke.aero
11. Children’s Privacy
Our website is not directed at children under 13, and we do not knowingly collect data from children.
12. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “last revised” date.
13. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact:
Bespoke Aero Ltd
167-169 Great Portland Street
5th Floor
London
W1W 5PF, UK
